Customers step into our welcoming lobby and you will be greeted by our friendly receptionist. After you provide them with a physical, valid proof of government-issued photo identification, they will set you up in our database. You also have the option of leaving a phone number or email to sign up for our rewards program and also stay up-to-date with our latest sales, promotions, and product drops. Once you're ready, a knowledgeable and courteous budtender will help you find just what you need.
Recreational customers are limited to purchasing one (1) ounce of dried flower (28 grams) and eight (8) grams of cannabis concentrate per day. Medicinal patients can buy up to eight (8) ounces of flower per day (224 grams).
Cannabis consumption is not permitted within 200 feet of our premises. Under current California laws, cannabis consumption is only allowed on private property (subject to any rules or restrictions set forth by your landlord) or in licensed cannabis lounges.
We carry lab-tested cannabis and cannabis-derived products that come from state-licensed distributors.
All of the products we carry are tested meticulously by third-party, state-licensed labs for heavy metals, microcontaminants, pesticides, and potency. We have certificates of analysis for every product on our shelves and we do not carry any products that are not lab tested. Our products undergo testing that is more stringent than that of many foods and vegetables.
We do deliver to the Northern Santa Barbara County. Our delivery drivers are fully licensed, insured, and follow stringent safety procedures to ensure compliance with California law. We can deliver to residential and commercial addresses. Our delivery drivers will physically check that the customer has a valid ID before finishing the delivery.
Our facility is patrolled by a trained and licensed armed security guard. Every corner of our building is secured by a live camera feed. Our products are stored behind lock and key, with our building also featuring secure access areas only accessible to staff and authorized guests.
The Roots prohibits weapons and alcohol on our premises. We also cannot allow minors in our building. However, we do allow pets to come in with you on your visit.
To prevent the spread of COVID-19, The Roots Dispensary has implemented a variety of measures. We require all customers and staff to wear masks at all times during their visit. Additionally, all staff must submit to temperature checks before and at the end of their shift. Our lobby and showroom's capacity has been limited to 25% of original capacity to maintain social distancing between guests. We have also stepped up our sanitization regiment to ensure all high-contact surfaces are meticulously disinfected.
Recreational customers are limited to purchasing one (1) ounce of dried flower (28 grams) and eight (8) grams of cannabis concentrate per day. Medicinal patients can buy up to eight (8) ounces of flower per day (224 grams).
We will install a state of the art odor abatement system and avoid any street-facing displays of cannabis products to ensure our location is subtle.
The Roots is committed to preventing the underage usage of cannabis. We work closely with local law enforcement to ensure our products do not end up in the wrong hands.